Schedule appointment
Share the support need, location, and timescale so the team can direct the conversation.
For families
A more reassuring path from first concern to care plan.
The current Chipet site mentions evaluations, visit notes, and an electronic tracking system. This page brings those trust signals together for relatives and advocates.
Evaluation session
Work through needs, preferences, and the right care route before a plan is agreed.
Person-centred care plan
Care staff follow the plan and record appropriate notes during visits.
Choosing support
A clearer way for families to choose the right starting point.
NeedLikely serviceHow Chipet describes the support
Need
A relative wants to stay at home
Likely service
Home Care Services
Response
Daily-task support, personal care, and a care plan built around their preferred routine.
Need
Someone needs independence with structured support
Likely service
Supported Living Services
Response
Support levels agreed with the individual, with attention to rights as a tenant and wider wellbeing.
Need
Someone needs help engaging with the community
Likely service
Community Outreach Services
Response
Regular check-ins, goal tracking, and practical help with housing, benefits, jobs, education, and activities.
Family enquiry
Use the first message to explain the situation.
Include the area, care need, whether the enquiry is urgent, and whether the person prefers phone or email.
Next step
Make the next care conversation easier.
Share the service you are exploring and the team can come back with the right next step.